Mike Landman

Mike Landman

Observations On Business. Maybe a Little Preening. And A Few Lessons Learned.

Best quote ever from a US automaker?

This was in 2006, and I think it says quite a bit about the fundamental problem the US automakers find themselves in.

Upon closing 14 factories, Bill Ford let us in on the new plan: "From now on, our cars will be designed to satisfy the customer, not just fill a factory."

To be fair, Ford seems to being doing the best job of the three. But the admission that customers were the #2 ( or lower) priority until 2006 speaks volumes.

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